Frequently Asked Questions
Everything you need to know about making a military compensation claim. Can’t find what you’re looking for? Contact Us
Common Questions
Click any question to reveal the answer.
For UK military noise-induced hearing loss (NIHL) and tinnitus claims, the standard civil time limit is 3 years from your "date of knowledge"….
This means 3 years from when you received a diagnosis or linked your hearing loss to your service.
Not to start. You don't need your service medical records to hand when you first get in touch….
Your solicitor will obtain the necessary medical evidence on your behalf once you agree to proceed. This may include requesting your service records from the MoD, arranging an independent medical assessment, or both.
Nothing upfront. Our service is completely free, and our solicitor partners work on a No Win No Fee basis….
You only pay a success fee from your compensation if you win. If your claim is unsuccessful, you pay nothing at all — no hidden charges, no surprise invoices.
Yes. Many successful claims are made by veterans who served decades ago….
The key factor is when you were diagnosed (or when you became aware your condition was linked to your service), not when you actually served. If you only recently realised the connection, the limitation period may start from that point.
You can still start a claim. Many veterans have never had a formal diagnosis….
A free audiology assessment can be arranged, and if you have symptoms consistent with noise-induced hearing loss, you likely have a valid claim. The assessment itself provides the medical evidence needed to support your case.
No. Compensation is treated separately from your military pension….
Your Armed Forces pension, any war pension, and other benefits you receive are protected. Compensation for a service-related condition will not reduce or replace any existing entitlements.
Every case is different, but successful claims are typically settled within 3–6 months from the point your solicitor takes on your case….
Your solicitor will keep you updated at each stage. Factors that affect the timeline include case complexity, whether extra medical evidence is needed, and which claims pathway applies.
Almost certainly not. Most hearing loss and tinnitus claims are settled by negotiation, without a court hearing….
In the vast majority of cases, your solicitor gathers the evidence, handles all correspondence on your behalf, and works towards a fair settlement. If further information or medical evidence is needed, they will explain exactly what's required and guide you through it.
On the rare occasion that court proceedings do become necessary, you will be fully supported and advised throughout.
Yes — this isn't limited to veterans….
Serving personnel and members of Commonwealth armed forces are also eligible to make a claim, alongside those who have already left service.
Anyone who served in the UK Armed Forces and has developed hearing loss, tinnitus or any other condition that may have been contributed to by their military service….
may be eligible to make a claim.
Yes, with one extra step. Special Forces claimants need Express Prior Authority before a claim can proceed….
This is a standard requirement for Special Forces personnel and does not stop you from claiming — it simply has to be in place before your case moves forward.
You don't need to find one yourself. We're a claims introduction service….
Once you check your eligibility, we connect you with one of our panel of SRA-regulated solicitor partners who specialise in this exact type of claim. They handle everything from there — paperwork, correspondence, evidence gathering, and negotiation.
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Related Resources
Explore more helpful information about military hearing loss claims, the claims process and the support available to veterans.
Claims Process
Learn how a military hearing loss claim works from your first enquiry through to a successful outcome.
Read More →Hearing Loss Guide
Discover who may qualify, what evidence is required and how hearing loss claims are assessed.
Read More →Compensation Guide
Understand how compensation is calculated and what factors may influence the value of your claim.
Read More →Meet Our Team
Learn more about our experienced specialists and how we support veterans throughout every stage of a claim.
Read More →Ready to Check Your Eligibility?
If you’ve read through these FAQs and think you might have a claim, the next step is simple — and it’s completely free.