Starting a hearing loss claim can feel like a big step, especially if you’ve never made a legal claim before. Many veterans aren’t sure what happens once they submit an enquiry, which can make the whole process seem more complicated than it really is.
The good news is that you’re not expected to handle everything on your own. From your first enquiry through to the outcome of your claim, you’ll be guided through each stage with clear advice and ongoing support.
Step 1: Complete a Free Eligibility Check
Your journey begins with a free eligibility check. You’ll answer a few simple questions about your military service, hearing symptoms and current circumstances.
This usually takes less than a minute and helps determine whether your circumstances may support a compensation claim.
Step 2: Free Case Review
If your initial information suggests you may have a valid claim, one of our experienced advisors will contact you to discuss your situation in more detail.
You’ll have the opportunity to ask questions, understand the process and receive straightforward guidance without any obligation to continue.
Step 3: Hearing Assessment (Where Required)
Where appropriate, we’ll arrange a free hearing assessment with an independent audiologist. This provides valuable medical evidence while also giving you a clearer understanding of your hearing health.
Step 4: Your Claim Is Managed for You
If your claim proceeds, it will be handled by a specialist solicitor partner. Our team will keep you informed throughout the process, helping to minimise paperwork and ensuring you always know what stage your claim has reached.
Key Point: You won’t be expected to navigate the legal process alone. Guidance is available throughout every stage of your claim.
Step 5: The Outcome
Your claim is handled on a No Win, No Fee basis. This means you won’t pay anything upfront, and if your claim is successful, you’ll receive the compensation awarded to you in accordance with your agreement.
If your claim is unsuccessful, you won’t be left facing unexpected legal costs under the terms of the agreement.
How Long Does the Process Take?
Every claim is different, so timescales can vary depending on the complexity of the case and the evidence required.
Many hearing loss claims are resolved within approximately 6 to 18 months, although some may conclude sooner while more complex cases can take longer. During your free case review, you’ll receive a more realistic estimate based on your own circumstances.
What You Don’t Need to Worry About
- You don’t need legal experience.
- You won’t be expected to deal with complicated paperwork on your own.
- Your eligibility check is completely free.
- There’s no obligation to continue after your initial case review.
- You’ll receive guidance throughout the process.
Common Questions
Do I have to pay anything to start my claim?
No. Your eligibility check and initial case review are completely free.
Will I need a hearing test?
Not always. Where it’s appropriate, a hearing assessment may be arranged to provide supporting medical evidence.
How long will my claim take?
Many claims conclude within 6 to 18 months, although this depends on the complexity of the individual case.
What Should You Do Next?
If you’ve delayed starting a claim because the process seemed confusing, you now know what to expect. A free eligibility check takes less than a minute and gives you the information you need to decide your next step.
Start your free eligibility check today and let our experienced team help you understand your options. Check Now →
This article is provided for general information only and should not be considered legal advice. Every claim depends on its own facts, supporting evidence and applicable legal requirements.